Effective Communicaton Skills
Description
This course can help non-teaching staff improve their communicaton skills, including written and verbal communicaton, active listening, and interpersonal skills.
Objectives
Polish Written Communication:
Improve clarity and professionalism in written correspondence.
Master effective email communication and document drafting.
Hone Verbal Communication:
Strengthen verbal skills for clearer and confident expression.
Practice concise and engaging articulation of ideas.
Cultivate Active Listening:
Develop active listening techniques for better understanding and response.
Demonstrate empathy and extract key information during conversations.
Build Interpersonal Skills:
Establish positive relationships with colleagues and stakeholders.
Navigate workplace interactions with diplomacy and cultural sensitivity.
Apply Practical Scenarios:
Engage in real-life communication exercises tailored to the workplace.
Receive feedback for immediate improvement.
