Dr. Mohammad Ansari

Areas of Research

  • Entrepreneurship
  • Operations Management
  • Service Profit Chain
  • Service Quality
  • Lean Six Sigma
  • Project Management
  • Agile project management
  • Leadership
  • FDI
  • Emotional Intelligence and HRM.

Dr. Mohammad Sultan Ahmad Ansari (PMP) –   is assistant HoD and Assistant Professor working with Modern College of Business and Science (MCBS). Dr Ansari worked as visiting faculty for College of Economics & Political Science, Sultan Qaboos University, from Sep 2010 to May 2018. He is having more than 20 industrial experiences with Omantel in leadership position and more than Ten years’ experience with academia as fulltime and visiting faculty. Dr Ansari is an advisory council member for Harvard Business Review and published multiple papers in SCOPUS indexed, peer reviewed journals, reviewer for many Elsevier and Emerald journals and actively engaged in in professional development. Dr Ansari is associated with academic services as Chair of multiple committees and rated excellent by student evaluation. Dr Ansari teaches Management and Organization Behaviour, Entrepreneurship and Small Business, Operation Management, Project Management, Strategic Management, International Management, Human Resources Management.

Education

Postdoc (Building Skills for a Successful Career) Boston University, (19 Jul 2021 to 07 Sep 2021), Accredited by AACSB

and by New England Commission of Higher Education (NECHE)

2. Postdoc (Succeeding as a postdoc), Boston University, (26 Apr 2021 to 08 Jun 2021), Accredited by AACSB and by New

England Commission of Higher Education (NECHE)

3. PhD, Aligarh Muslim University (AMU), India, (14 Nov 2009 to 14 Oct 2014), QS 1001, NAAC accredited.

4. Leadership: Foundational Principles, Harvard, Kennedy School of Government, Harvard University (02 Mar 2021 to 26 Jun 2021,

England Commission of Higher Education accredited.

5. Oxford Executive Leadership Program, “Saïd Business School, University of Oxford” UK (5 Aug 2020 to 31 Oct 2020),

certificate issued on 16 Nov 2020, Accredited by EQUIS – EFMD

6. Project Management Professional, Project Management Institute (PMI), Pennsylvania, USA (25 Aug 2005)

7. Agile and Scrum Fundamentals, IBM online learning, 04 Jun 2023.

8. Master of Engineering, University of Allahabad, India (Sep 1992 to Sep 1994)

9. MBA, Indira Gandhi National Open University, India (30 Jun 1989 to 31 Dec 1992)

10. Bachelor of Engineering, Institution of Engineers, India (Jan 1986 to Dec 1990)

11. Bachelor of Commerce, Patna University, India (1984)

Experience Summary

Engaged as full-time faculty with MCBS since May 2019 and visiting Faculty with College of Economics & Political Science, Sultan Qaboos University, from Sep 2010 to May 2018. I worked in a leadership position for more than 20 years, two years with Reliance Telecom as Head BSS and with State Bank of India and probationary offices.

Selected Publications

1. Ansari, M. S. A., Abouraia, M., Morsy, R. EI., Thumiki, V. R. R., (2024), Influence of Transformational and Transactional Leadership on Agile Project Success: An Empirical Validation, Project Leadership and Society, 100136 DOI:10.1016/j.plas.2024.100136 ((SCOPUS Q1)

2. Ansari, M. S. A., Khan, S. A., (2023), FDI, disinvestment and growth: an appraisal of Bhutanese economy, Journal of Chinese Economic and Foreign Trade Studies, Vol. 16 No. 1, 2023, pp. 64-82, Emerald Publishing Limited, 1754-4408, DOI 10.1108/JCEFTS-05-2022-0031 (SCOPUS Q2)

3. H Magd, S Negi, MSA Ansari (2023), Pluralist economics education and sustainability: future directions, International Journal of Pluralism and Economics Education 14 (3-4), 270-282( SCOPUS Q4)

4. Ansari. M. S . A., (2022), Lean Six Sigma in Healthcare: Some Sobering Thoughts on Implementation, Proceedings on Engineering Sciences, Vol. 04, No. 4, pp 457-468, Doi: 10.24874/PES04.04.007 (SCOPUS Q4)

5. Ansari M. S. A (2022), TQM Framework for Healthcare Sector: Barriers to Implementation, Quality Innovation Prosperity / Kvalita Inovácia Prosperita, 26/1 – 2022, DOI: 10.12776/QIP.V26I1.1611 (SCOPUS, Q3)

6. Magd, H. Negi, S. and Ansari, M.S.A. (2022), post-COVID-19 Challenges and Opportunities for Higher Education Institutions in Oman: A Study of Modern College of Business and Science, The International Journal of Learning in Higher Education 30 (1): 69-87. doi:10.18848/2327-7955/CGP/v30i01/69-87 SCOPUS, Q4)Page 3 of 10

7. Ansari M. S. A (2021), An innovative approach of integrating service quality, employee loyalty and profitability with service profit chain in telecom service industry: an empirical validation, Proceedings on Engineering Sciences, Vol. 03, No. 1 (2021) 1-12, doi: 10.24874/PES03.01.001, (SCOPUS, Q4)

8. Ansari M. S. A (2020), Extended service profit chain in telecom service industry in Oman –An empirical validation, Sustainable Futures, Volume 2, 2020, Open Access, under Creative Commons Attribution (CC BY): https://doi.org/10.1016/j.sftr.2020.100032 (ELSEVIER, SCOPUS Q1)

9. Magd, H., Negi, S., Ansari, M. S. A., (2021), Effective TQM Implementation in the Service Industry: A Proposed Framework, Quality Innovation Prosperity /KVALITAINOVÁCIA PROSPERITA, 25/2, DOI: 10.12776/QIP.V25I2.1594 (SCOPUS, Q2)

BOOK CHAPTERS (SCOPUS Indexed)

1. Ansari. M. S. A., Khan. S. A., and Bhuyan. U., (2024), Exploring the Strategic Orientation Factors Influencing the Organizational Performance through Bibliometric Analysis, Human Perspectives of Industry 4.0

Organizations: Reviewing Sustainable, 1st Edition, CRC Press, ISBN9781032616810, Tylor and Francis Group, Routledge.

2. Khan. S. A., and Ansari. M. S. A., (2024), Critical Factors for Relationship between Strategic Orientation, Corporate Success, and Innovation, Human Perspectives of Industry 4.0 Organizations, pp 89-110, ISBN9781032616810, Tylor and Francis Group, Routledge

3. Ansari. M. S. A., and Jonathan. H., (2024), Significance of Capacity Building Through Professional Development Programs: Pathways to Accreditation in HEIs, Evaluating Global Accreditation Standards for Higher Education, 265-277, DOI: 10.4018/979-8-3693-1698-6.ch018 (SCOPUS)

4. Magd, H., Ansari, M. S. A., and Negi, S., (2022), Comparative Analysis of Quality Assurance Agencies Standards and Process in Higher Education: Proposed Inclusive Framework for GCC, DOI: 10.4018/979-8- 3693-1698-6.ch006 (SCOPUS)

5. Magd, H., MSA Ansari, SA Khan (2024), Need for explainable artificial intelligence ethnic decision-making in society 5.0, XAI Based Intelligent Systems for Society 5.0, 103-127, ISBN: 9780323953153 (SCOPUS)

6. Ansari, M. S. A., (2023), COVID-19 a curse or blessing- The rise of e-learning, blended and virtual learning with COVID-19, “Global Higher Education and the COVID-19 Pandemic Perspectives, Challenges, and New Opportunities” (In Production, ISBN: 9781774912034, Apple Academic Press, CRC Press, Taylor & Francis Group, (SCOPUS)

PUBLICATIONS (Peer Review Journal, Non-SCOPUS)

1. Magd, H., Ansari, M. S. A., Negi. S., (2023), Impact of Blockchain Technology on Operations and Supply Chain Management Performance, 1st International Conference on Innovation in Information Technology and Business (ICIITB 2022), pp 22-35

2. Magd, H., Jonathan, H., Ansari, M., (2023), Building and Developing an Enhanced Culture of Academic Integrity in HEIs in Oman, RES MILITARIS, vol.13,n°2,Jan Issue 2023

3. Khan. S. A., Magd, H., Ansari, M. S. A., Sharma, P. P., Tirwa, I. P., Bhuyan, U., (2023), Analysis of Regional Tourists in Bhutan before Covid-19, Anusandhan-NDIM’s Journal of Business and Management Research 4 (1), 39-58Page 4 of 10

4. Magd, H., Nzomkunda, A., Negi, S., Ansari, M. S. A., (2022), Critical Success Factors of E-Learning Implementation in Higher Education Institutions: A Proposed Framework for Success, Global Business & Management Research: An International Journal, Vol. 14, No. 2.

5. Magd, H., Ansari, M., Negi. S., (2021), The Relationship between TQM, Knowledge Management, and Innovation: A Framework to Achieve Organizational Excellence in Service Industry. Global Business & Management Research, Vol. 13, No. 3,

6. Ansari, M. S. A., Farooquie, J. A., Gattoufi, S. M., (2018), Emotional Intelligence and Extended Service Profit Chain in Telecom Industry in Oman–An Empirical Validation, International Business Research, Vol. 11, No. 3; doi:10.5539/ibr.v11n3p133

7. Ansari, M. S. A., Farooquie, J. A., Gattoufi, S. M., (2016), Assessing the Impact of Service Quality on Customers and Operators: Empirical Study, International Journal of Business and Management, Vol 11, Issue 8, pp 207- 217, doi:10.5539/ijbm.v11n9p207

8. Ansari, M. S. A., Farooquie, J. A., Gattoufi, S. M., (2016), Does emotional intelligence influence employees, customers and operational efficiency? An Empirical Validation, International Journal of Marketing Studies, Vol 8, Issue 6, PP. 77-88, DOI:doi:10.5539/ijms.v8n6p77